NexTA

Q1. What is NexTA?

A. NexTA is a B2B airticket booking and issuance platform in Singapore, developed and operated by Giamso International Tours—a premier travel wholesaler established in 1979 (backed by Japan's AirTrip Corp). It modernizes traditional wholesale operations by combining deep industry credit infrastructure with cutting-edge booking technology.

Q2. What sets NexTA apart from pure-play B2B travel-tech platforms?

A. Its foundation as a traditional travel wholesaler. While most tech-first platforms rely solely on instant credit card processing or prepaid models, NexTA operates on established industry credit practices, offering flexible weekly credit terms (deferred payment) based on credit assessments. It delivers the speed of a modern SaaS UI backed by the liquidity and trust of a legacy wholesaler.

Q3. Who is NexTA designed for, and what is its current market presence?

A. It serves small-to-medium travel agencies, non-IATA independent travel advisors, and corporate travel managers (NexTA for Biz).

Currently, NexTA has secured over 20% market share among small-to-medium outbound travel agencies in Singapore, establishing itself as a dominant local distribution channel.

Q4. What type of airfare content does NexTA provide?

A. It consolidates multi-source inventory into a single interface:

NDC Fares: Direct connectivity with major carriers (including Singapore Airlines and Emirates) to bypass legacy GDS surcharges and access exclusive rates.

Wholesale & Private Fares: Pre-negotiated bulk inventory from over 21 partner airlines.

GDS & LCC Inventory: Comprehensive coverage across full-service and low-cost carriers globally.

Q5. Which key features improve agency workflow and operational efficiency?

A.

24/7 Self-Booking & Instant Issuance: Allows non-IATA agents to book, hold, and issue tickets round-the-clock without individual GDS contracts.

White-Label Itinerary Generation: Instantly creates branded, customer-ready PDF itineraries.

Corporate Travel Management (NexTA for Biz): Integrated approval workflows, policy enforcement, and fee-free fare holding for corporate travel desks.

Q6. How flexible are the payment and settlement options?

A. NexTA uses a hybrid settlement model. While the core framework relies on weekly credit terms for vetted trade partners, it also supports direct credit card payments for immediate transactions or non-account users, providing maximum financial flexibility.

Q7. Why shouldn't travel agencies simply book direct consumer fares on official airline websites using an agency credit card?

A. Even when official direct fares appear cheaper—often due to reduced or zero agent commissions—booking on B2C consumer channels using an agency payment card carries severe operational and legal risks:

- Strict Airline Compliance & Screening: Airlines explicitly prohibit travel intermediaries from booking consumer fares on B2C portals using agency payment cards while impersonating the passenger. Automated risk-screening and anti-fraud systems actively monitor these transactions.

- Risk of Denied Boarding: If flagged, airlines frequently enforce credit card verification at check-in. If the passenger cannot present the physical card used for booking, they will be denied boarding, resulting in ticket invalidation and substantial liability for the agency.

To ensure compliance and protect clients, agencies must either issue tickets officially through authorized B2B wholesale platforms like NexTA or have passengers purchase directly using their own credit cards.

Q8. Why not simply book through global OTAs or international consolidator platforms instead of a local wholesaler?

A. While global OTAs and international tech platforms may seem convenient for initial ticketing, they introduce severe operational friction and hidden costs during post-issuance servicing:

• Layered Intermediaries & Lack of Direct Ticketing Authority: Global platforms rarely hold direct ticketing authority in every local market. Instead, they route bookings through a chain of regional wholesalers and sub-agents.

• Delayed Refunds & Reissues: When a itinerary change (reissue) or cancellation (refund) occurs, requests must pass through multiple third-party layers. This results in lengthy processing delays, leaving your clients waiting.

• Compounded Handling Fees: Every intermediary in the chain adds its own service fee for processing changes or refunds, making post-issuance support significantly more expensive than expected.

By booking directly through NexTA, agencies deal with a direct local wholesaler holding first-hand airline authority—ensuring immediate, transparent, and cost-effective post-booking support.

Q9. How does NexTA solve the operational delays of traditional local wholesalers while avoiding the post-booking issues of global OTAs?

A. Traditional local wholesaling used to be slow, requiring sub-agents to create PNRs, queue them to the wholesaler, wait for manual quotes, and await approval before issuance.

NexTA completely re-engineers this workflow by introducing an OTA-like digital experience with 24/7 automated instant quoting and one-click issuance, completely eliminating manual delays.

Unlike global OTAs, however, NexTA retains its foundation as a direct local wholesaler holding first-hand airline ticketing authority. This means agencies get the speed of modern SaaS alongside fast, reliable, and cost-effective post-issuance support (reissues, refunds, and itinerary changes) directly from a trusted local team.

Q10. Why is NexTA particularly essential for brick-and-mortar independent travel shops and walk-in agencies?

A. Many independent agencies and neighborhood travel counters serve walk-in clients—including migrant workers and budget travelers—who often pay in cash and do not hold international credit cards for online bookings.

For these agencies, NexTA provides a tailored, high-trust ecosystem:

• Instant Face-to-Face Fulfilment: Agents can generate quotes, issue tickets with a single click, and print branded paper itineraries instantly while the customer is standing at the counter.

• Flexible B2B Credit Terms: Agents can process cash transactions for their walk-in clients without needing to swipe a personal or agency credit card, leveraging NexTA’s weekly B2B trade credit.

• Zero-Downtime Post-Booking Support: When walk-in customers return to the shop for flight changes, date adjustments, or urgent requests, agents receive immediate, direct support from a local wholesaler—eliminating the severe delays and customer dissatisfaction caused by global OTA back-offices.

Q11. How does NexTA differ from traditional association-backed or legacy GDS portals?

A. While many industry or association-led platforms focus solely on basic technology layer aggregation, they often fail to address the core operational realities of independent travel agents.

NexTA succeeds where legacy portals fail by combining modern software with deep, localized commercial infrastructure:

• Real Risk-Taking & B2B Credit: Unlike pure tech portals that require instant credit card payments or prepaid balances, NexTA extends flexible weekly credit lines to local agents based on decades of wholesale trust.

• Operational Alignment with Frontline Agents: Built specifically for high-velocity, walk-in consumer environments, offering seamless 24/7 instant issuance alongside dedicated local post-booking support.

• True End-to-End Ownership: NexTA doesn’t just aggregate inventory; as a direct licensed wholesaler, it takes full operational responsibility for reissues, refunds, and airline servicing.

Q12. Can travel agencies or global OTAs source individual (FIT) airline tickets significantly cheaper than official airline rates?

A. No. In today’s globally integrated aviation market, there is no secret wholesale shortcut or "discount loophole"—not even for the world’s largest global OTAs or leading travel conglomerates—that allows any single agency to purchase FIT tickets cheaper than the airline's official base rate.

Airfares are dynamically priced and governed directly by the operating airlines' centralized revenue management systems across global distribution networks. When a platform or agency appears to offer a price lower than the airline's official rate, it is purely due to one of the following reasons:

• Margin & Fee Sacrifice: The agency is voluntarily slashing its own service margin—or taking a strategic loss—to capture user volume.

• Fare Class & Ancillary Restrictions: The rate reflects heavily restricted, unbundled, or non-refundable fare classes (e.g., zero checked baggage or seat selection excluded) rather than a uniquely discounted wholesale rate.

• High-Risk B2C Booking Practices: In worst-case scenarios, unauthorized B2C consumer channels and agency cards are used to bypass proper trade ticketing, which exposes passengers to credit card verification flags and severe denied boarding risks at check-in.

As Singapore's premier travel wholesaler backed by Japan's No.1 OTA group, we emphasize that legitimate airfare sourcing is globally standardized. True agency value lies in fulfillment speed, B2B credit flexibility, and reliable post-booking support, not in mythical "secret wholesale discounts.